Shipping policy

Shipping Policy

Thank you for visiting and shopping at

Creative Things

! We are committed to processing and delivering your orders as quickly and reliably as possible.

Below are the details regarding our shipping practices, delivery estimates, and policies.

1. Order Processing Time

All orders are processed within
$$PROCESSING TIME, e.g., 1–2 business days$$
.
Orders are not processed, shipped, or delivered on Sundays or national/public holidays.
If we experience a high volume of orders, processing times may be extended by a few days. Please allow additional transit days for delivery. If there is a significant delay in the shipment of your order, we will contact you via email, SMS, or WhatsApp.

2. Shipping Rates & Delivery Timeframes

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the shipping method selected:

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	$$2–7 BUSINESS DAYS$$	$$SHIPPING COST / Free on orders over ₹999$$
Express Shipping	$$1–5 BUSINESS DAYS$$	$$EXPRESS SHIPPING COST$$
Cash on Delivery (COD)	$$1–8 BUSINESS DAYS$$	$$COD FEE, e.g., ₹50 or Free$$

Note: Delivery timelines are estimates and begin from the date of dispatch, not the order placement date.

3. Order Tracking Information

Once your order has been packed and shipped, you will receive a Shipment Confirmation email / SMS / WhatsApp notification containing your tracking number(s) and a link to track your package in real-time.

Tracking information typically becomes active within
$$24 HOURS$$
of dispatch.
You can also track your shipment directly through your account dashboard or by visiting our
$$Track Your Order Page Link$$
.

4. Delivery Issues & Address Changes

A. Incorrect Shipping Address

Please ensure that your shipping address and contact phone number are correct before finalizing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error in your address, please contact us immediately at
CreativeThingsHub@gmail.com

within
$$1 HOURS, e.g., 12 hours$$
of placing your order. Once an order is dispatched, address changes cannot be guaranteed.

B. Failed Delivery Attempts

Our delivery partners will attempt to deliver your order up to

$$2 or 3 times$$

. If you are unavailable or the delivery fails due to an incorrect address/phone number:

The courier partner may hold the package at a local facility for a short period.
Unclaimed packages will be returned to our warehouse. Re-shipping costs for returned packages due to customer unavailability will be the customer's responsibility.

C. Delays Out of Our Control

While we make every effort to deliver your order on time,

$$STORE NAME$$

is not liable for shipping delays caused by unexpected courier delays, extreme weather conditions, natural disasters, national strikes, or remote geographic locations.

5. Damaged, Lost, or Stolen Packages

Damaged Goods: If your package arrives damaged or tampered with, please take photos/videos of the box and items immediately and contact us at
CreativeThingsHub@gmail.com

within
$$48 HOURS$$
of delivery so we can assist you with a replacement or refund.
Lost Packages: If your tracking link shows "Delivered" but you have not received your package, please check with family members or building management first. If it is still missing, notify us within
$$2 DAYS$$
so we can open an investigation with our logistics carrier.

6. International Shipping

(Select one of the options below and remove the other)

Option A (If you ship internationally): We offer international shipping to select countries!

Delivery Time:
$$1–8 BUSINESS DAYS$$
depending on the destination.
Customs, Duties & Taxes:
Creative Things

is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer.

Option B (If you only ship domestically):